Jobseeker FAQs and Help Guides


Can help you find a job?

Although is not a recruitment agency and cannot help individual users look for a job, we will provide answers to many frequently asked questions, which will help you in your job search: how to search for a job, how to apply, how to post your CV and how to create a Job Alerts. 

Do I need to register to look for a job? 

You don`t need to be registered to search for a job. However you do need to be registered to apply for a job and submit your CV via the website. Registering with is free and easy! 

How can I verify the recruitment process? is not directly involved in the recruitment process. Once you submitted your CV, we would suggest clicking on the company logo and accessing the company profile. From this page, you can access the company website by clicking on “Website” and you will be able to contact the employer directly to make enquiries about the recruitment process. Additionally, you can research the company via Google for further contact details. 

How can I apply for a job from outside the UK? 

With, you can look for work in the healthcare industry in the United Kingdom. You can register on the website but for every employer it will be necessary to have the right to work in the UK. If you are unsure of the requirements, we recommend contacting the employer to verify the requirements (please check the section “How can I find information about the employer”). We cannot provide you with any information about the requirements, as these differ from employer to employer. If you are based in another country, outside of the EU, we would suggest checking the UK Government website at the following address to verify which visa you would need. 

How can find information about the employer? 

Once you have run a search and you are on the listing page please click on the logo of the company that is next to the advert you are interested in. 

You will be redirect to the Company profile page where you will find an overview of the employer. 

If the employer provided a website, you will find this under the Company name. By clicking on this link, you will be redirected to the website of the employer or the recruitment company. Here you will find the contact details that allow you to contact the company directly to ask for information about the advert or the recruitment process.  

Please ensure you to specify the job title and the job reference.  


How do I post/update my CV? 

When you access your account, you will be able to upload or edit/update your information. 

Click on your name in the top right hand corner. This will open the drop down menu where you have the tab “My Profile”. Click on “My profile” 

If you wish to upload/modify/update the CV information instead, you can replace your CV by clicking on “replace my CV”. 

How do I make my CV private? 

Click on your name in the top right hand corner. This will open the drop down menu where you have the tab “My Profile”. Click on “My Profile”. 

You will then be redirected to the profile page where you will be able to select if would like your CV to be visible from employers by selecting “Private “or “Public”. 

Why is my postal code not being accepted? 

We apologise for any trouble that you experienced when posting your CV. Sometimes certain postal codes are not accepted by our system for various reasons, this may occur when the postal code is new. We are currently updating our postal codes. In the meantime, please try using a nearby city and postal code to complete your sign up. 

Can I list multiple cities on my CV? 

This is not possible; our system will only allow one city or postal code for the registration. 


How do I exercise my data subject rights under GDPR?

To delete/unsubscribe your details, please follow the next steps:

  • At the bottom of the home page, please click on Data Subject Access Rights 
  • In the form Please select: 
  • Please fill the boxes with your details 
  • On Request Details, please write down your request
  • Tick I am not a robot box 
  • Submit

Please use the portal at to exercise your right of access, rights to rectification, erasure, restriction of processing and data portability and right to object under GDPR.  You may also contact us at, but submitting your request through the link above is more efficient and highly recommended.

How do I register? 

Registering with is free and easy! 
1. Please go to
2. Click on the ‘Post CV’ or ‘Sign In’ link at the top right corner.
3. Fill out the form, tick the box “I agree to Term & Conditions” and click on “Register” at the bottom of the page. 

Please ensure you use a valid postal code (6 characters) and enter it without spaces. 

4. On the next page you will be able to upload your CV. 

Please ensure that you use a document that matches the required format and size and delete pictures or images in the CV to be sure that it will be uploaded correctly. 

5.    Click on “Upload and Get a Free CV Review” or “Upload without a review”

How do I change my personal information or my password? 

Sign in and click on “My profile”. To upload a new CV please click on “Replace my CV” then upload the new CV and fill in the required information. 

To change your personal information from “My Profile” click on “Edit” next to “Contact information”. 

To change your password please click on the “Change Password” button, enter your old and new password and click on “Save”. 

How do I delete my account? 

Please note there are no disadvantages in remaining registered with us, but deleting your registration is easy.

To deactivate your account, we advise you to submit your deletion request via the below link. This is not mandatory! But it will speed up the process: 

Additionally, you can send an email requesting a deletion via

How do I unsubscribe from emails?

If you no longer want to receive emails from you can unsubscribe from all emails and alerts by submitting your request via the below link. This is not mandatory! But it will speed up the process: 

Additionally, you can send an email requesting a deletion via


What is a job Alert? 

Setting up a job Alert is useful to save you time. Our Job Alert will automatically email you jobs based on the criteria of your saved search. 

How do I create a Job Alert? 

Run a search from the homepage by selecting all the criteria you would like to base your search on (radius, job type, etc.…) and clicking on search. Once you have run the search and you are happy with the results, click on “email me jobs like these”. You will then receive similar jobs by email. 

You will receive an alert with jobs that match your criteria every day. If you would like to change the frequency or manage the Job Alerts please check “How do I edit / delete my Job Alert”. 

How do I editdelete my Job Alert? 

Click on your name in the top right hand corner to open the menu.  

Click on My job Alert. You will be redirected to the page from where you can manage the job alerts. 

Once here you can edit or delete your job alert. 

Edit the job alert:  you can change the Job Alert Name, the frequency of the emails, and also the Search details. 

Delete the job alert: by clicking on the “bin” icon you will be able to completely delete the Job Alert.  

How do I save jobs? 

Run a search.  

Click on the “Save this job” button that is shown on the job list or at the top of the advert. 

This will allow you to save time and some jobs to review them later. 

To review your saved jobs click on your name in the top right hand corner to open the menu and select “My saved jobs”. 

You will be redirected to the page where you can see the saved jobs, select a job and apply using the “Apply button” inside the advert. You also have the option to remove the jobs from your list. 

Why does my Job Alert send me jobs that are unrelated to what I am looking for? 

 This can happen when your Job Alerts do not currently have any search criteria specified in the keyword section, as this would cause the computer to send you all jobs found, regardless of the Job Sector or Location. Thus, to get the optimal results for your Job Alerts, please make edits to the keywords and other search criteria. 

You can use any mix of upper and lower case characters; the keyword field isn’t case sensitive. To search for an exact phrase, keywords must have quotation marks around the phrase e.g. “Registered General Nurse”. You can also search for abbreviations e.g. “RGN” or for a generic “Nurse”.  

The more specific you are the better will the results match with your desired position. 

Any further questions? Submit your query via